Shipping policy

Veiled by Sanaa – Shipping Policy

At Veiled by Sanaa, we aim to get your order to you as quickly and safely as possible. Please review our shipping details below:

Processing Time:

• All orders are processed within 1–2 business days after payment is received.

• You’ll receive an email confirmation with tracking information once your order has been dispatched.

UK Shipping:

• Standard delivery: 3–5 business days – £4.99

• Express delivery: 1–2 business days – £10

• Free standard shipping on orders over £50

International Shipping:

• We currently ship to select international destinations.

• Delivery times vary by location (typically 7–14 business days).

• International customers are responsible for any customs fees, duties, or taxes.

Delivery Issues:

• Please ensure your shipping address is correct when placing your order.

• Veiled by Sanaa is not responsible for delays, lost parcels, or incorrect addresses once items are handed to the courier.

• If your parcel hasn’t arrived within the expected timeframe, please contact us at VeiledBySanaa@outlook.com and we’ll do our best to assist.

Thank you for shopping with Veiled by Sanaa — your support means the world to us!